What it is. The mechanical seal's secondary seals (O-rings, or elastomer in a bellows) seal statically and dynamically between the seal, the shaft and the chamber — and unlike the ceramic/carbon faces, they're made of synthetic rubber (NBR, EPDM, FKM/Viton, FFKM/Kalrez, depending on service). Each compound has a specific chemical and thermal compatibility window: exposed to a fluid or temperature outside that window, the elastomer swells (absorbs the fluid), hardens (loses plasticity from additional chemical cross-linking), or — in extreme cases — extrudes (gets pushed out of the retaining gap under pressure, once it has lost its original mechanical strength).
How to recognize it in the field. It's one of the component's slowest failure modes — months to years, depending on the severity of the incompatibility. It's often only discovered when the seal is disassembled for another reason (e.g., a bearing replacement on the same pump), when the elastomer is already visibly compromised but hasn't leaked yet.
Why it matters. It's entirely preventable with correct material selection at the original specification — and the typical root cause isn't "low-quality elastomer," it's incorrect chemical compatibility for the actual fluid, often because the process changed after the seal's original specification (a new fluid, a new additive, a new temperature range) without the elastomer selection being reviewed.